F.A.Q. Home and Office inquiries
Q. Where are your cleaning products purchased from?
A. The cleaning products and materials are purchased directly from the manufacturer and the savings passed on to you.
Q. Do you use dangerous and toxic chemicals?
A. Environmentally safe and non-toxic cleaning products are used for cleaning your home or office.
Q. Are there any hidden fees?
A. There we will never be any added or hidden charges – the initial cleaning quote will be the all-inclusive end price.
Q. Is your work guaranteed?
A. When our crews get out there and work on your home or office, it is our reputation on the line. So, you can rest assured, that you will be satisfied. Our work is 100% guaranteed. You are going to be happy with whatever service you need performed. Carpets, Air Ducts, Mattresses, Rugs, Upholstery, or any of our other services. All are guaranteed. Your home or office will be noticeably cleaner and spotless! Count on My Carpet Stinks, to get the job done right.
Q. Do you have the proper licenses and insurance?
A. All of our contractors are fully licensed and insured. We are committed to setting the industry standard. Your carpets, furniture and anything that we service in your home or office is protected, so don’t worry! At My Carpet Stinks, we are much more than a cute name.
Q. Are you the actual company that comes out to clean my home or office?
A. No, but don’t run away. We are the ones who protect you and make sure that you get the best service and the best price possible for this service. You will not pay more by going through us. As a matter of fact, we negotiate better pricing for you. Most people care about the quality more than the price, when it comes to having people come into their home or office. We offer the best of both. Screened and contracted professionals that are scrutinized to ensure your satisfaction.
If you are satisfied with our work, please tell your friends about My Carpet Stinks! A referral is the best compliment. If a contractor asks you to work directly with them, please contact us ASAP. We are here to help you get the best service possible. Any complaints, please call 1-718-678-8730 and leave a message at the beep. We will contact you back usually within the hour. Remember, that YOU are our top priority.